{"id":903,"date":"2026-07-14T14:01:13","date_gmt":"2026-07-14T11:01:13","guid":{"rendered":"https:\/\/shopion.ro\/?page_id=903"},"modified":"2026-07-20T18:08:57","modified_gmt":"2026-07-20T15:08:57","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/shopion.ro\/ro\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<style data-wp-block-html=\"css\">\n\/* =========================================\n   Legal pages \u2014 shared styling (Privacy \/ Cookies \/ Terms)\n   Paste once in Additional CSS (or in each block's CSS)\n   ========================================= *\/\n\n.lgl-hero {\n  margin-left: calc(50% - 50vw);\n  margin-right: calc(50% - 50vw);\n  background: #E8E8EB;\n  padding: 76px 20px;\n  font-family: 'Montserrat', sans-serif;\n}\n\n.lgl-hero-inner {\n  max-width: 820px;\n  margin: 0 auto;\n  text-align: center;\n}\n\n.lgl-eyebrow {\n  font-size: 14px;\n  font-weight: 800;\n  letter-spacing: 2px;\n  color: #FF6B2C;\n  margin-bottom: 16px;\n}\n\n.lgl-title {\n  font-size: 44px;\n  line-height: 1.1;\n  font-weight: 800;\n  letter-spacing: -1.5px;\n  color: #18181B;\n  margin: 0;\n}\n\n.lgl-bar {\n  display: block;\n  width: 60px;\n  height: 4px;\n  background: #FF6B2C;\n  border-radius: 2px;\n  margin: 22px auto 20px;\n}\n\n.lgl-updated {\n  font-size: 14px;\n  font-weight: 600;\n  color: #55555C;\n  margin: 0;\n}\n\n.lgl-body {\n  margin-left: calc(50% - 50vw);\n  margin-right: calc(50% - 50vw);\n  background: #FFFFFF;\n  padding: 80px 20px;\n  font-family: 'Montserrat', sans-serif;\n}\n\n.lgl-content {\n  max-width: 820px;\n  margin: 0 auto;\n}\n\n.lgl-content h2 {\n  font-size: 24px;\n  font-weight: 800;\n  letter-spacing: -0.5px;\n  color: #18181B;\n  margin: 44px 0 14px;\n  padding-top: 20px;\n  border-top: 1px solid rgba(0, 0, 0, 0.08);\n}\n.lgl-content h2:first-child {\n  margin-top: 0;\n  padding-top: 0;\n  border-top: 0;\n}\n\n.lgl-content h3 {\n  font-size: 17px;\n  font-weight: 700;\n  color: #18181B;\n  margin: 26px 0 10px;\n}\n\n.lgl-content p {\n  font-size: 15.5px;\n  line-height: 1.75;\n  font-weight: 500;\n  color: #55555C;\n  margin: 0 0 16px;\n}\n\n.lgl-content ul {\n  margin: 0 0 18px;\n  padding: 0;\n  list-style: none;\n}\n\n.lgl-content li {\n  position: relative;\n  font-size: 15.5px;\n  line-height: 1.7;\n  font-weight: 500;\n  color: #55555C;\n  padding-left: 24px;\n  margin-bottom: 10px;\n}\n.lgl-content li::before {\n  content: \"\\203A\";\n  position: absolute;\n  left: 0;\n  top: -1px;\n  color: #FF6B2C;\n  font-weight: 800;\n  font-size: 18px;\n}\n\n.lgl-content a {\n  color: #FF6B2C;\n  font-weight: 600;\n  text-decoration: none;\n}\n.lgl-content a:hover { text-decoration: underline; }\n\n.lgl-content strong { color: #18181B; font-weight: 700; }\n\n.lgl-note {\n  background: #F4F4F5;\n  border: 1px solid rgba(0, 0, 0, 0.08);\n  border-radius: 14px;\n  padding: 22px 26px;\n  margin: 28px 0;\n}\n.lgl-note p { margin: 0; font-size: 14.5px; }\n\n\/* Tablet *\/\n@media (max-width: 991px) {\n  .lgl-hero { padding: 60px 20px; }\n  .lgl-title { font-size: 36px; }\n  .lgl-body { padding: 60px 20px; }\n}\n\n\/* Mobile *\/\n@media (max-width: 767px) {\n  .lgl-title { font-size: 28px; letter-spacing: -0.5px; }\n  .lgl-content h2 { font-size: 21px; }\n  .lgl-content p,\n  .lgl-content li { font-size: 15px; }\n}\n<\/style>\n\n<section class=\"lgl-hero\">\n  <div class=\"lgl-hero-inner\">\n    <div class=\"lgl-eyebrow\">LEGAL<\/div>\n    <h1 class=\"lgl-title\">Termeni \u0219i Condi\u021bii<\/h1>\n    <span class=\"lgl-bar\"><\/span>\n    <p class=\"lgl-updated\">Ultima actualizare: 14.07.2026<\/p>\n  <\/div>\n<\/section>\n\n<section class=\"lgl-body\">\n  <div class=\"lgl-content\">\n\n    <h2>1. Cine suntem<\/h2>\n    <p class=\"translation-block\">Ace\u0219ti Termeni \u0219i Condi\u021bii reglementeaz\u0103 serviciile oferite sub brandul Shopion, operat de URBAN GETAWAY SRL.<\/p>\n    <ul>\n      <li>Companie: URBAN GETAWAY SRL<\/li>\n      <li>Cod unic de \u00eenregistrare: 42332935<\/li>\n      <li>Nr. Registrul Comer\u021bului: J2020002919403<\/li>\n      <li>Sediu social: Bdul. Camil Ressu 3, Bl. 13A, Sc. B, Et. 7, Ap. 75, Cod 031731<\/li>\n      <li>Contact: <a href=\"mailto:hello@shopion.ro\">hello@shopion.ro<\/a><\/li>\n    <\/ul>\n    <p>Prin achizi\u021bionarea unui plan sau solicitarea serviciilor noastre, e\u0219ti de acord cu ace\u0219ti termeni.<\/p>\n\n    <h2>2. Serviciile noastre<\/h2>\n    <p>Shopion ofer\u0103 suport continuu pentru opera\u021biunile eCommerce ale magazinelor online, inclusiv administrare magazin, suport tehnic, design, automatiz\u0103ri \u0219i administrare marketplace-uri.\n\nServiciile sunt oferite prin planuri lunare, fiecare cu un num\u0103r fix de ore de lucru incluse. Fiecare plan \u00ee\u021bi ofer\u0103 acces la \u00eentreaga noastr\u0103 gam\u0103 de servicii \u2014 folose\u0219ti orele pentru taskurile de care ai nevoie.<\/p>\n\n    <h2>3. Planuri \u0219i pre\u021buri<\/h2>\n    <ul>\n      <li class=\"translation-block\">Starter \u2014 10 ore \/ lun\u0103 \u2014 \u20ac300 \/ lun\u0103<\/li>\n      <li class=\"translation-block\">Growth \u2014 20 ore \/ lun\u0103 \u2014 \u20ac550 \/ lun\u0103<\/li>\n      <li class=\"translation-block\">Pro \u2014 40 ore \/ lun\u0103 \u2014 \u20ac1000 \/ lun\u0103<\/li>\n      <li class=\"translation-block\">Ore suplimentare \u2014 de la \u20ac30 \/ or\u0103<\/li>\n    <\/ul>\n    <p class=\"translation-block\">Nu suntem pl\u0103titori de TVA, a\u0219a c\u0103 pre\u021burile afi\u0219ate sunt finale \u0219i nu se adaug\u0103 TVA. Planurile sunt facturate lunar, \u00een avans. Orele suplimentare folosite peste planul ales sunt facturate separat.<\/p>\n\n    <h2>4. Cum func\u021bioneaz\u0103 orele<\/h2>\n    <p class=\"translation-block\">Fiecare plan include un num\u0103r fix de ore pentru fiecare ciclu de facturare. Orele nefolosite r\u0103m\u00e2n disponibile p\u00e2n\u0103 le folose\u0219ti, dar expir\u0103 dup\u0103 90 de zile de la alocare.\n\nOrele nu se reporteaz\u0103 mai mult de aceast\u0103 perioad\u0103 de 90 de zile \u0219i nu au valoare \u00een bani. Orele nefolosite sau expirate nu sunt rambursabile.<\/p>\n\n    <h2>5. Plata<\/h2>\n    <p>Plata se face \u00een avans pentru fiecare ciclu lunar. Accesul la servicii depinde de existen\u021ba unui plan activ \u0219i achitat. Ne rezerv\u0103m dreptul de a opri temporar lucrul dac\u0103 o plat\u0103 este \u00eent\u00e2rziat\u0103.<\/p>\n\n    <h2>6. Anulare<\/h2>\n    <p>Planurile sunt lunare, f\u0103r\u0103 contract pe termen lung. Po\u021bi anula oric\u00e2nd, iar anularea intr\u0103 \u00een vigoare la finalul ciclului de facturare curent.\n\nNu oferim ramburs\u0103ri pentru luna \u00een curs sau pentru orele nefolosite. Orice ore r\u0103mase la momentul anul\u0103rii se pierd dup\u0103 \u00eencheierea planului.<\/p>\n\n    <h2>7. Termene \u0219i estim\u0103ri<\/h2>\n    <p>\u00ce\u021bi oferim estim\u0103ri de timp pentru lucr\u0103rile solicitate \u00eenainte de a \u00eencepe. Estim\u0103rile sunt f\u0103cute cu bun\u0103 credin\u021b\u0103, dar nu reprezint\u0103 termene garantate, deoarece durata poate depinde de complexitatea taskului \u0219i de informa\u021biile furnizate de tine.<\/p>\n\n    <h2>8. Responsabilit\u0103\u021bile tale<\/h2>\n    <ul>\n      <li>S\u0103 ne furnizezi informa\u021bii corecte \u0219i acces la timp la magazinul, platformele \u0219i conturile necesare<\/li>\n      <li>S\u0103 te asiguri c\u0103 ai drepturile \u0219i licen\u021bele necesare pentru orice con\u021binut, imagini sau materiale pe care ne ceri s\u0103 le folosim<\/li>\n      <li>S\u0103 respec\u021bi termenii platformelor \u0219i marketplace-urilor pe care activezi, de exemplu Shopify, WooCommerce, Amazon sau eMAG<\/li>\n    <\/ul>\n\n    <h2>9. Proprietate intelectual\u0103<\/h2>\n    <p>Lucr\u0103rile livrate special pentru tine devin ale tale dup\u0103 ce orele aferente sunt achitate. Ne rezerv\u0103m dreptul de a include lucr\u0103rile finalizate \u00een portofoliul nostru, cu excep\u021bia cazului \u00een care ne solici\u021bi \u00een scris s\u0103 nu facem acest lucru.\n\nOrice instrumente, fonturi sau materiale ter\u021be r\u0103m\u00e2n supuse propriilor licen\u021be.<\/p>\n\n    <h2>10. Confiden\u021bialitate<\/h2>\n    <p>Trat\u0103m datele magazinului t\u0103u, creden\u021bialele \u0219i informa\u021biile de business ca fiind confiden\u021biale \u0219i le folosim doar pentru a furniza serviciile noastre.<\/p>\n\n    <h2>11. Limitarea r\u0103spunderii<\/h2>\n    <p>Furniz\u0103m serviciile noastre cu aten\u021bie \u0219i competen\u021b\u0103 rezonabil\u0103. \u00cen m\u0103sura permis\u0103 de lege, nu suntem r\u0103spunz\u0103tori pentru pierderi indirecte sau consecin\u021be indirecte, nici pentru probleme cauzate de platforme ter\u021be, pluginuri, hosting sau ac\u021biuni aflate \u00een afara controlului nostru.\n\nR\u0103spunderea noastr\u0103 total\u0103 este limitat\u0103 la suma pl\u0103tit\u0103 pentru planul din luna \u00een care a ap\u0103rut problema.<\/p>\n\n    <h2>12. Legea aplicabil\u0103<\/h2>\n    <p>Ace\u0219ti termeni sunt guverna\u021bi de legea rom\u00e2n\u0103, iar orice dispute vor fi solu\u021bionate de instan\u021bele competente din Rom\u00e2nia.<\/p>\n\n    <h2>13. Modific\u0103ri ale acestor termeni<\/h2>\n    <p>Putem actualiza ace\u0219ti Termeni \u0219i Condi\u021bii din c\u00e2nd \u00een c\u00e2nd. Cea mai recent\u0103 versiune va fi publicat\u0103 \u00eentotdeauna pe aceast\u0103 pagin\u0103.<\/p>\n\n    <h2>14. Contact<\/h2>\n    <p>Pentru orice \u00eentreb\u0103ri despre ace\u0219ti termeni, ne po\u021bi contacta la <a href=\"mailto:hello@shopion.ro\">hello@shopion.ro<\/a>.<\/p>\n\n\n\n  <\/div>\n<\/section>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>LEGAL Terms &amp; Conditions Last updated: 14.07.2026 1. Who we are These Terms &amp; Conditions govern the services provided under the Shopion brand, operated by URBAN GETAWAY SRL. Company: URBAN GETAWAY SRL Sole registration code (CIF): 42332935 Trade Register no.: J2020002919403 Registered office: Bdul. Camil Ressu 3 Bl. 13A, Sc. B, Et. 7, Ap. 75 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-903","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_title_panel":"","has_hero_section":"disabled","2338014cd58420ac6277da2eda79d99d":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Acas\u0103"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, 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